Customer Testimonials

Very quick and attentive service, even though I bought through one of the online agents. My 'new' 20-year-old Rolex is indeed in mint condition as advertised. Very happy customer.

Mr R King

UK

I have just bought a wonderful GMT Master 11 from Pomerance. Given the current restrictions, it was all done remotely. Elliot was immensely professional, answering all my questions, and sending a video of the watch so I could see its condition close up. And in great condition it is!. The transaction was handled seamlessly and the watch arrived within 24 hours of completing the necessary financial transaction. Outstanding service and I am delighted with my watch; thank you Elliot. 

Mr G Williams

Sevenoaks, Kent

The 2003 Rolex Yachtmaster I bought from The Pomerance Boutique duly arrived in New Zealand on September 8th.

I would like to comment and say I am thrilled with the condition of this watch .In short mint.

Therefore I have no hesitation in recommending your shop to any buyer. I believe they can have full confidence in your appraisal and recommendation in whatever you are offering...

Having the full history and paperwork for this watch since purchase was also an added bonus.

Many Thanks

Mr J Rowan

Auckland, New Zealand

Bought a watch over the phone and it was exactly as described when I collected it. Great selection of Rolex and would recommend them to anyone. A very good experience

Mr P Mac

London

It is an absolute pleasure to do business with Elliot. Communication is smooth and polite. You also know exactly what you are buying, so no surprises, clear photos and description! Shipping is safe and fast. I can absolutely recommend Pomerance for an unforgettable buying experience (in this case a Rolex Day-Date 18238)

Mr A Van Den Bosch

Geel, Belgium

A pleasure to deal with. Watch was perfectly as described. Would definitely use again.

Mr C Butlin

Swadlincote, UK

Recently I purchased a Midsize Rolex Yachtmaster in steel and Platinum.  The watch was mint and fully as described by Pomerance Boutique.  After having an extra link fitted it was put back in its box until the first occasion came to wear it.  This was a few weeks later, when I noticed it didn't feel right on my wrist.  I felt the midsize was too small for my liking.  I gave Pomerance Boutique a call and told them of my dilemma.  They quickly sorted the problem out for me by offering me the option to return it for a trade to a full 40mm Steel and Platinum Yachtmaster at an extra cost.  I was delighted with this offer and completed the transaction.  I returned the midsize yachtmaster that day in the same condition it had arrived in. Two days later my new full size yachtmaster arrived.  It was perfect for my wrist and I couldn't be more delighted.  Thank you so much Pomerance Boutique for a fantastic customer service.  I can only highly recommend them and wouldn't hesitate to use them again.  Well done.

Mr J Dobson

Lancashire, UK

Amazing communication! So appreciative of all the help he gave me during the process. The watch was beautiful and perfect!

Mrs C Dauzet

California, USA

A pleasure to deal with. Remember that Covid-imposed restrictions on mobility can make a dealer's access to his stock more difficult than under usual circumstances. That said, the watch was beautifully serviced, exactly as pictured, superbly packed. And my discussions with the dealer show him to be open, honest, pleasant, and a true watch lover.

Mr G Hartstein

Abu Dhabi, UAE

Very courteous, professional process, very fast delivery, first-class goods, fair price! Gladly again. Highly recommended.

Mr J Danton

Germany

Beautiful watch in excellent condition.
Good communication. The seller was very quick to answer. Everything was perfect, thank you so much!

Mrs Romdal-Bennet

Nærum, Denmark

My husband recently purchased me a ladies Rolex Datejust from Elliot. Ideally we would gone to the shop to see the watch before purchasing, Elliot was absolutely fantastic and went through the whole process with us, sending us lots if photographs and paper work of the watch. Elliot even changed the bracelet so my watch was perfect for me.. we ordered at 4pm, received a full audit of our purchase and postage and it arrived the next morning. My watch is absolutely stunning and I couldn’t be happier. It’s literally like a brand new watch. Thank you Elliot

Mrs Burrows

Exeter, UK

Amazing service and experience, Elliot sourced exactly what I was after (Sub date) and arranged immediate delivery. He looked after me so well, I think it’s fair to say I won’t go anywhere else, for my Rolex purchases. Thanks again Elliot !!!

Mr A Miskin

Essex, UK

Absolutely outstanding customer service. Trustworthy and reliable straight talking and no nonsense. The best customer experience I’ve had. These guys are brilliant

Mrs J Mackie

Croydon, UK

Could not be more pleased with my Rolex GMT Master. Elliot was a pleasure to deal with in every respect. He ensured next day delivery, and the watch smashed expectations. After service was equally good When I decided I needed an extra link. He arranged this promptly and it was delivered within a couple of days. Highly recommended

William E

London

I have bought two watches to this seller. His is very professional and the service was perfect. If one day i want to buy a new one, first i will start by having a look at his collection!

Mr M Sylla

Provence, France

Pomerance Boutique Essex: very nice watches, fair prices, great service

Mr A Luckow

Hamberg, Germany

100% recommended, very nice, competent contact 👍! Thank you for the nice watch !!!

Mrs Hunsberg

Mallora, Spain

A great experience.
I recently purchased a prestige watch from Pomerance Boutique. Let me start by saying Elliot answered question after question (messages), promptly and without fuss, a true professional making the whole experience of buying from this company a pleasure. The watch was 100% as described and looks amazing i could not be happier.
These guys are the real deal, i would not hesitate recommending them or buying from them again. A great company to deal with who only sell the genuine items as described.

Mr D Rothman

Kent, UK

The watch was better than in the photos, clean, perfect. efficient shipping and the seller was kind and always available and helpful. recommended.

Mr Camerada

Sardegna, Italy

Superb service from start to finish, great comms, really helpful, got the item sent out super-fast even in these tough times and the watch is just beyond expectations, immaculate from box to papers to strap to crystal. Outstanding. Genuine 5 star service, cannot recommend highly enough. Thankyou!

Mrs Leech

Darwen, UK

Excellent communication and service from the Pomerance Boutique. watch arrived in better condition than expected, absolutely flawless vintage example. highly recommend them and their services to any watch connoisseur

Mr S Milanoski

High Wycombe, UK

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