Privacy Policy
Privacy Notice – Pomerance Boutique Limited
Pomerance Boutique Limited has created this Privacy Notice to demonstrate our commitment to protecting the privacy of all visitors and customers of our website. If you have any questions or comments about this Privacy Notice, they can be directed to contact@pomeranceboutique.co.uk or in writing to the address supplied at the bottom of this page.
Our commitment to all visitors
Pomerance Boutique Limited will always respect your right to privacy. We understand that the internet is not a completely secure medium and have implemented appropriate technical and organisational measures to safeguard personal data against loss, misuse, unauthorised access, or alteration.
All data gathered from your visit to our website or use of our services will be treated as confidential.
All orders placed online will be confirmed by email where an email address has been provided.
How we use your data
To place an order, create an account, sign up for newsletters, submit a contact form, enter a promotion, or participate in surveys, you may be asked to provide personal information such as your name, billing and delivery address, email address, phone number, and payment-related details.
For our customers, we process personal data for legitimate business purposes, including:
Processing and fulfilling orders
Managing customer accounts
Providing customer support
Communicating about products, services, or updates
Where permitted, we may use your contact details to inform you about new products, promotions, or marketing offers. We may also send surveys to help improve our products and services.
We will generally consider you an active customer for 13 months from your last purchase. If no purchases are made during this period, you may be automatically opted out of direct marketing communications.
If you make a new purchase after this period and have not opted out, we may resume marketing communications based on legitimate interest.
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting contact@pomeranceboutique.co.uk.
For users who create an account but have not made a purchase, we will request consent before sending any marketing communications.
We may use personal and profile data to personalise your experience on our website.
We may also use technical data such as IP addresses and device information to:
Administer and improve our website
Monitor usage levels
Detect and prevent fraud
Diagnose server or technical issues
We encourage all users to keep their login details secure and to avoid sharing passwords.
We do not knowingly collect personal data from individuals under the age of 16 unless parental or guardian consent has been obtained.
We do not transfer your personal data outside the UK or European Economic Area unless adequate safeguards are in place.
You have the right to object to the processing of your personal data at any time by contacting contact@pomeranceboutique.co.uk, though this may affect our ability to provide certain services.
How long do we keep your data?
We retain personal data only for as long as necessary to provide our services and to meet legal, accounting, or regulatory requirements, in accordance with our data retention policies.
If you do not use your account or place an order for 24 months, your account may be considered dormant and deleted in line with our retention policy.
You may receive notifications prior to account deletion where applicable.
Your rights as a data subject
Under UK GDPR, you have the following rights:
Right of access – request a copy of the personal data we hold about you
Right of rectification – request correction of inaccurate or incomplete data
Right to erasure – request deletion of your data in certain circumstances
Right to restrict processing – limit how your data is used
Right to data portability – request transfer of your data to another organisation
Right to object – object to processing such as direct marketing
Right to object to automated decision-making and profiling
To exercise any of these rights, please contact contact@pomeranceboutique.co.uk.
You may be asked to provide proof of identity before we process your request.
Cookies
Pomerance Boutique Limited uses cookies to enhance website functionality and user experience. Cookies help us recognise returning visitors, remember preferences, and analyse website performance.
Cookies do not store sensitive personal information such as payment details.
We also use third-party services such as Google Analytics to collect anonymised statistical data about website usage.
For more information about cookies and how to manage them, please visit:
http://www.youronlinechoices.com/uk/your-ad-choices
You can find details on how Google uses information from sites that use its services on their official pages.
Instructions for accepting, rejecting, or deleting cookies are available within your browser settings.
Disclaimer
Where our website contains links to third-party websites, we are not responsible for their content or privacy practices. Pomerance Boutique Limited reserves the right to amend this Privacy Notice at any time. We recommend reviewing it periodically.
Trademarks and copyright
All content on this website, including text, images, graphics, logos, and software, is the property of Pomerance Boutique Limited and is protected by UK and international copyright laws.
Content may only be used for personal, non-commercial purposes related to browsing or purchasing from our website. Any other use without written permission is strictly prohibited.
All trademarks, logos, and brand names displayed on this site are the property of Pomerance Boutique Limited and may not be used without authorisation.
Terms and Conditions
Our Terms and Conditions are available via the link provided on our website.
Contact us
If you have any questions about this Privacy Notice or wish to make a complaint about how your personal data is handled, you may contact us using the details below or lodge a complaint with the UK Information Commissioner’s Office (ICO).
Data Protection Contact:
Email: contact@pomeranceboutique.co.uk
Pomerance Boutique Limited
2 Leman Street
London
E1W 9US